Advantages and Disadvantages of VOIP

If you haven't already made the move to VOIP, it's probably something you've considered as a small business owner.

VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over an internet connection. It's popularity stems from the savings that can be made using VOIPvscalling using traditional telephone networks. Rough estimates suggest that businesses can save roughly 50% from their monthly phone bills.

To work out if VOIP is with for you, here are someadvantages and disadvantages:

Low Cost

It offers cheaper international long distance rates, which are generally one-tenth of what is charged by traditional phone companies. VoIP business phone system


Its portability makes it a very good option for travelling, enabling you to avoid expensive hotel phone charges and mobile phone roaming charges. What one requires is just a high speed connection where one could plug the adapter into and people could reach you at your local number irrespective of your location.

Video Conferencing

VoIP enables advanced bandwidth capabilities and improved video-conferencing and at a reasonable price.


VOIP phone system relies on an Internet connection and therefore can be affected by the quality and reliability of your broadband Internet service and sometimes by the limitations of your PC. Poor Internet connections and congestion can result in garbled or distorted voice quality. If you are using your computer at the same time as making a computer VOIP call, you may find that voice quality deteriorates dramatically.

Safety during power outages

During a blackout a regular phone is kept in service by the current supplied through the phone line. This is not possible with IP phones, so when the power goes out, there is no VOIP phone service. In order to use VoIP during a power outage, an uninterruptible power supply or a generator must be installed on the premises.


Security is a main concern with VoIP, as it is with other Internet technologies. The most prominent security issues over VoIP are identity and service theft, viruses and malware, denial of service, spamming, call tampering and phishing attacks.

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